Evri

Hermes UK has rebranded as Evri, and announced a range of investments in its workforce that will improve loyalty to the firm and it hopes will enhance the ...

In addition, Evri is investing in its customer services and its environmental, social and governance (ESG) programme to further enhance the new brand. As a first step, Evri is to auto-enrol its self-employed plus (SE+) couriers into a pension plan by the end of the year. At the same time, after discussions with the GMB Union, it is offering maternity and paternity leave to its SE+ drivers from March this year.

"It is a statement of intent of our commitment to leading the way in creating responsible delivery experiences"

"This rebrand follows significant investment and two years of dramatic growth which has resulted in our entire business going through a major transformation programme. Our couriers receive guaranteed pay rates, paid holiday and now a pension but have also been able to retain the flexibility that so many treasure, fitting in their deliveries alongside their other, often family, commitments. However, in recent years the brand has seen a huge decline in its delivery service with many people complaining about poor customer service.

Nurse Angelie Andrade shared CCTV footage showing a man, who she believes is the same driver, entering the flats in Whitechapel, east London, ...

This is the second time this has happened to me - it happened before when I was living in Walthamstow.' The 29-year-old had been at work when it was delivered, but said her husband was at home in Whitechapel waiting for it. A delivery driver dropped the parcel off in the foyer of her Whitechapel flat and confirmed the delivery in the early afternoon