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New research from Google reveals that 60% of small business owners agree that they are operating in a 'new normal' post-pandemic.

We’ve always said that both Government and industry have a part to play in upskilling digital in small businesses and this initiative from Google and the Government is a really positive step.” That’s why we’re launching the next phase of our in-person digital skills training and are offering Google Career Certificates scholarships to help small businesses to develop the high impact tech skills needed to maximise their earning potential and level up.” Today’s entrepreneurs have a huge opportunity to go global but, like me, they need to know how to get the tech skills they need to make their businesses a success. With UK businesses facing a significant tech skills gap, Google’s Career Certificates offer flexible online training in entry-level digital skills in high-demand areas such as project management, IT support, data analytics, UX design and digital marketing & e-commerce with high numbers of vacancies, and are accessible on Coursera. Small business owners can use Google Career Certificates, which are created by senior Googlers alongside external experts, to upskill their workforce for free as they look to grow their businesses in a post-pandemic world. At an event in Ipswich today, Google and Chancellor Rishi Sunak are launching a nationwide digital skills drive to help small businesses adapt to this ‘new normal’ post-pandemic. Small business leaders are eager for the next phase of digital skills which will support them: almost three quarters (72%) of businesses said they would be interested in government or third party funded digital skills training, and in incentives for providing training, as they look to grow in a hybrid world.