Dublin Airport

A passenger shared video filmed at 3.40am, in which long lines can be seen waiting for security. “Queues thick with people growing in depth too,” tweeted Dr ...

We sincerely apologise for the obvious frustration and inconvenience this may cause.” Start your Independent Premium subscription today. Meanwhile, Dara Totterdell tweeted: “Incredulous at the scenes in front of and in departures this morning at 04.30!! Nobody deserves to be treated this way! Passenger Majella Dempsey said: “Through security in 35 mins this morning #DublinAirport staff all so nice and good humoured. No queue for checking in bags @Ryanair, joined security queue at 7. Actually no living creature deserves to be treated this way!!

The airport is offering refund vouchers to passengers who missed their flights. Advertisement. Graeme McQueen, media relations manager at Dublin Airport, told ...

"That's what we'll see again next weekend: we're working today, tomorrow... and the coming days to make sure that we've got staffing where it needs to be, to make sure we don't see any kind of problems anywhere near what we saw yesterday". "We will look at that again this week based on what happened at the weekend - if we need to change that we will do so, and communicate that in advance with passengers". "I was out there myself for the day, I saw the scenes first-hand - it wasn't good enough, as an airport we have to do better". "Good progress has been made - I accept fully that we tripped up yesterday - we will be working very hard in the coming days to make sure that that trip up doesn't happen again in the future". "That's commercially sensitive information from airlines - we take feeds from the airlines, we have an indication as to the number of passengers that are coming in.

Airport operator daa this morning confirmed that 'well over' 1000 passengers missed flights on Sunday.

“We’re getting there, the weekend was a blip and we will show that in the weeks ahead.” While queues returned to more “controlled and calming” levels on Monday morning, he declined to say if enough staff will be in place to avoid a repeat of the scenes over the coming weekend. “We are conscious that we let ourselves down and we let the nation down yesterday, and we certainly don’t want a repeat of that on our watch this week,” he told RTÉ's Morning Ireland.

Head of communications for Dublin Airport, Kevin Cullinane admitted there was a "bubble in the system" on Sunday and bosses weren't aware there was going to ...

He said: "Today we have 45,000 departing passengers and it will be a much more calmer and controlled experience. "We did our level best to ease the queues. So when it became apparent we did our very best to open the optimum number of lanes. Head of communications for Dublin Airport, Kevin Cullinane said: "Two and a half hours has been the recommended time to arrive at Dublin Airport for short haul flights in recent weeks. He said: "We wouldn't have been aware until literally people report for duty at 3 or 4am. Some of our airline partners are facilitating bookings onto the next available flight free of charge, no additional cost."

Dublin Airport made international headlines this past weekend as hundreds queued outside the airport and passengers missed flights.

We wish we had more staff available," Kevin Cullinane, a DAA spokesperson said, referring to this weekend's chaotic scenes. Earlier this year the Sunday Business Post revealed that nearly 250 DAA security screening staff were let go through a voluntary redundancy package that was offered during the pandemic. This has resulted in people being able to move quickly inside the terminal.

Minister for Transport Eamon Ryan and Minister of State for International Transport Hildegarde Naughton have expressed their "deep unhappiness" about the ...

It doesn’t look good," Daly told RTÉ. Daly told RTÉ that he counted a total of 36 "distressed" passengers who had also been prevented from boarding the flight. Jerry Daly and his partner Rose arrived at the airport at 4:45 a.m. ahead of their 7:45 a.m. flight to Naples but only arrived at the departure gate at 7:40 a.m. and were prevented from boarding the plane.

Speaking on RTÉ's Morning Ireland, Head of Communications for operator daa said that a tally will be carried out this morning to get a final figure for those ...

Passengers are set to miss flights through no fault of their own. It is a failure to prepare for known demand. Operations at Dublin Airport are said to be running more smoothly today, with currently no queues outside the terminal buildings.

Dublin Airport (DUB) has said passengers will not be left “out of pocket” after many missed flights on May 29, 2022, due to long lines for security checks.

"We found ourselves, obviously, with not a sufficient number of security lanes open this morning very early on to cope with the unexpected presentation of passengers at that hour and for that we have to unreservedly apologize," Cullinane told the broadcaster on May 29. The cancellations came after it was hit by IT problems on May 26, disrupting hundreds of flights. “We’re currently facing operational issues for flights departing from Amsterdam Airport Schiphol. These issues mainly occur during the security check. We sincerely apologise for the obvious frustration and inconvenience this may cause.— Dublin Airport (@DublinAirport) May 29, 2022 The airport warned via social media that those people who found themselves waiting outside the terminal were likely to miss their flight and would have to rebook. Elsewhere, Manchester Airport (MAN) in Britain, which has seen long lines in recent weeks, has been advising passengers to arrive three hours in advance and make sure they are as prepared as possible for their journey through the airport.

Passengers reported waiting over three hours to get through security, leading to many missing their flights.

"We found ourselves, obviously, with not a sufficient number of security lanes open this morning very early on to cope with the unexpected presentation of passengers at that hour and for that we have to unreservedly apologise. For now, European airports all face the challenge of trying to staff up as travelers return in droves. The lack of staff led to hundreds missing their flights after spending hours in the queue.

The airport took to Twitter to advise travellers: “Due to significant queues inside the terminal for check-in, bag drop & security, passengers queueing outside ...

Dublin Airport apologies unreservedly to passengers for the delays encountered this morning.” Passengers are set to miss flights through no fault of their own. Plans A and B have failed. “We are not yet at the height of summer and it is clear contingency plans have failed. “The DAA are responsible for managing the airport and, as such, it is their responsibility to ensure systems are in place to provide for the timely through-put of passengers. Sinn Féin spokesperson on Transport, Darren O’Rourke TD, called on the Dublin Airport Authority to ensure passengers are compensated, not penalised, for missing their flights as a result of the delays.

The Chairperson of the Joint Oireachtas Committee on Transport has said he is embarrassed for Ireland following the chaos at Dublin airport yesterday.

So this is this is turning into an international embarrassment for the country. This is our main gateway into Dublin, into the country." "This wasn't even a bank holiday weekend and we have the June bank holiday weekend coming up. Airport management has had eight months to recruit workers, he said, adding that the situation has been ongoing for three months. The summer season has started, we have a pent-up demand for foreign travel. We want to see them coming before us tomorrow and precisely outlining how they're going to deal with this next weekend."

The budget airline said passengers were being left “stranded” in “long security queues that wind outside the terminal building”. CEO Eddie Wilson called on the ...

"We call on the Minister for Finance, Paschal Donohoe, to protect Irish aviation, Irish tourism and the daa itself from a traffic collapse and issue a shareholder direction to the daa to abandon any application for cost increases at Dublin Airport.” Mr Wilson added: “The daa have mismanaged the recovery from the Covid crisis and are now seeking to jeopardise the future growth and development of Irish tourism with this price gouging application for an 88% increase in airport charges. Ryanair has issued a scathing assessment of long queues at Dublin Airport, accusing airport operator daa of “mismanaging the Covid recovery” and “stranding thousands of airport passengers”.

The Head of Communications for airport operator daa has said "well over 1000 passengers" missed their flights at Dublin Airport due to lengthy queues ...

Some of our airline partners are facilitating re-booking on the next available flights free of charge, no additional cost. And we'll be doing our level best to make sure that everyone makes their flight this weekend. Please review their details and accept them to load the content. Operations at Dublin Airport are running more smoothly today, with currently no queues outside the terminal buildings. Mr Cullinane said all available staff will be deployed this week and over the bank holiday weekend, and every effort will be made to avoid a similar situation over the bank holiday weekend. Asked why the airport did not have enough staff to deal with yesterday's numbers, Mr Cullinane said the airport is operating on "very fine margins", and is "running to the max" of available staffing levels.

Passengers are advised to arrive to the airport two-and-a-half hours before short-haul flights and three-and-a-half hours before long-haul ones.

"You're supposed to be able to just tap in your number and walk through but the machines don't take Verifly that is done three or four hours beforehand. I think everyone, and me personally, are looking at security and because it isn't the carnage scenes from yesterday, I'm actually really grateful." The toilets clearly had not been cleaned for a number of hours, possibly all day. "We need the army there. People arriving too early for flights is thought to exacerbate the problem. Daily meetings will be held at the ministerial level with the Daa until the difficulties persisting at the airport are satisfactorily resolved. They have asked Daa to consider all options that can be taken in the immediate and medium-term to resolve this matter. So all up, our experience at— Maryrose Lyons (@maryrose) #DublinAirporttoday wasn't all bad. The queue for security was estimated to take 38 minutes and it proved to be accurate as she was through in 35 minutes. Ms Naughton emphasised that it is the responsibility of the Daa to resolve these matters to the satisfaction of passengers travelling in the days and weeks ahead. "They accepted it was a terrible failing and we have to address it, they have to address it, it's an operational issue for the airport." Mr Ryan said any compensation for those who missed flights over the weekend is a matter for the airport, but he added that the "reputational damage" to both the airport and the country is "very real".

Dublin Airport's operator was summoned to report to the Irish government after long lines to get into terminal buildings over the weekend caused more than ...

The Dublin Airport Authority (DAA) confirmed this morning that "well over" 1,000 passengers had missed flights yesterday (Sunday) due to a lack of security ...

“We’ll be making sure that our contingency plan is in place, making sure we’ve got enough staff on next weekend to handle the numbers that are coming through. “We are conscious that we let ourselves down and we let the nation down yesterday, and we certainly don’t want a repeat of that on our watch this week,” he said on RTÉ's Morning Ireland. While queues returned to more “controlled and calming” levels on this morning (Monday), Mr Cullinane declined to say if enough staff will be in place to avoid a repeat of the scenes over the coming weekend.

Kerri Creed, 19, had an awful experience at the airport on Sunday as she embarked on her first solo holiday to Poland to see her girlfriend after months ...

"When I rang my girlfriend, she was in tears as we had an apartment booked for the week in Kraków. It's completely put me off ever stepping foot in Dublin Airport ever again. I'm devastated as I haven't seen my girlfriend in two months and I also took time off work for this. "All the queues inside were just to scan your boarding pass. "I suffer from chronic anxiety, and it was my first time flying alone. When you're stuck in the middle of it all, it's like a nightmare that's never ending. It was freezing."

The Dublin Airport Authority (DAA) confirmed this morning that "well over" 1,000 passengers had missed flights yesterday (Sunday) due to a lack of security ...

“We’ll be making sure that our contingency plan is in place, making sure we’ve got enough staff on next weekend to handle the numbers that are coming through. “We are conscious that we let ourselves down and we let the nation down yesterday, and we certainly don’t want a repeat of that on our watch this week,” he said on RTÉ's Morning Ireland. While queues returned to more “controlled and calming” levels on this morning (Monday), Mr Cullinane declined to say if enough staff will be in place to avoid a repeat of the scenes over the coming weekend.