Apple is facing a multimillion-pound legal claim that could reimburse millions of iPhone owners over a secret decision to slow down older phones in 2017.
In the US, a class-action lawsuit saw the company agree to pay $25 per iPhone, capped at $310m, in a settlement agreed in March 2020. Before the update, that would simply result in the phone shutting down, and the update was intended to instead allow the device to continue running, but at a slower pace. Rather than introduce a battery recall or replacement programme, or admit that the latest software update was unsuitable for older devices, Apple pushed users to install the update knowing it would worsen their devices’ performance, he says.
A UK consumer champion has launched a £750 million ($907 million) legal claim against Apple over the 2017 iPhone throttling controversy that saw...
It seeks compensation for each model owned and is an opt-out claim, meaning customers will not need to actively join the case to seek damages. These power management features throttle the processor on older iPhones with less than optimal batteries, resulting in slower performance. Apple has faced similar lawsuits in Belgium, Chile, Spain, Italy, and Portugal.
APPLE could be forced to pay millions of iPhone owners compensation after being accused of slowing phones down to preserve battery life.
He says Apple wasn't transparent enough because they didn't inform users about this new software tool or that it would reduce the performance of a device. Millions of iPhone users may soon get a payout from Apple. The US technology giant is facing a multimillion-pound legal claim after being accused of slowing down older devices in a bid to save battery life. Although Apple has acknowledged that it did slow devices it said it did so in a bid to extend the life of the iPhone.
Justin Gutmann has launched an ambitious legal bid over claims that Apple slowed down older versions of the iPhone following a system update in 2017.
“Instead of doing the honourable and legal thing by their customers and offering a free replacement, repair service or compensation, Apple instead misled people by concealing a tool in software updates that slowed their devices by up to 58%,” Mr Gutmann said. At the time, the company said it has never, and would never do anything, to intentionally shorten the life of a product, and Apple chief executive Tim Cook publicly apologised over the incident, saying the company never tried to mislead anyone over the tool. The legal claim says Apple did add a mention of the tool to the release notes for the update on its website at a later date but says the company failed to make clear that it would slow down older iPhones.
Millions of iPhone users in the UK could get a payout if a lawsuit against Apple over its infamous 'batterygate' scandal gets approved.
Down the line, it is likely there will be a way for customers to apply for the damages should the award be granted. Apple Watch Series 8 might be one of the bigger external redesigns in years. YCCTEAM has the perfect controller for any Nintendo Switch user. There's been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we're making. Back in 2017, Apple issued a public apology over the saga: We know that some of you feel Apple has let you down.
Justin Gutman has launched a £750m claim against Apple for misleading iPhone users by hiding a power management tool in software update iOS 10.2 which ...
Gutman claims that the issue arose when Apple became aware that older iPhones and their batteries were unable to cope with the demands being made on them by new iOS software. Gutman alleges that Apple failed to disclose information about the throttling tool in the software update download description given at the time, and failed to inform users that performance would be reduced. Justin Gutman has launched a £750m claim against Apple for misleading iPhone users by hiding a power management tool in software update iOS 10.2 which reduced performance
Apple is facing a class action lawsuit in London today over claims it is 'throttling' the performance of its own handsets to get users to upgrade to the ...
Apple has been accused of iPhone throttling until at least the iPhone 12, which was released in 2020. Apple also faced a lawsuit in Italy seeking €60 million in compensation for owners of iPhone 6, 6 Plus, 6S and 6S Plus relating to the throttling issue. The next stage is the scheduling of a case management conference, where a timetable to trial will be agreed. The case is 'opt-out', meaning owners of the affected iPhone models will be automatically included in the claim, unless they choose to opt-out of the proceedings. Back in November 2020, Apple agreed to pay a $113 million fine in the US relating to throttling performance on older iPhones to manage battery power. If Mr Gutmann's case is successful, they will have to provide their details at a later date to claim their portion of the damages. UK residents who owned any of 10 different iPhone models at any point from September 13, 2016 will be able to claim compensation if the case is successful. UK residents who owned any of 10 different iPhone models at any point from September 13, 2016 will be able to claim compensation if the case is successful, including the iPhone 6 (pictured) Apple displayed 'exploitative and abusive behaviour in relation to the supply of iPhones and iOS updates', the lawsuit claims on its website. Apple is facing a class action lawsuit in London today over claims it is 'throttling' the performance of its own handsets to get users to upgrade to the latest model. Mr Gutmann has filed a claim with the Competition Appeal Tribunal at Salisbury Square in London seeking damages of approximately £768 million for up to 25 million UK owners of a range of older iPhone models. Does Apple really NEED to slow down old iPhones? Tech experts claim performance 'throttling' does preserve battery life and is NOT just a cynical trick to make you buy a new device – as Apple faces lawsuit in the UK
The claim, which has been filed with the Competition Appeal Tribunal, alleges Apple slowed down the performance of older iPhones, in a process known as " ...
The typical life of a lithium-ion battery is 500 charge cycles. Millions of people were affected when the models of iPhone 6 and 7 and SE were slowed down in 2016 in a scandal that was dubbed batterygate. Mr Gutmann said: "Instead of doing the honourable and legal thing by their customers and offering a free replacement, repair service or compensation, Apple instead misled people by concealing a tool in software updates that slowed their devices by up to 58%." In a statement, Apple said: "We have never, and would never, do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Mr Gutmann, a consumer champion, says the information about the tool was not included in the software update download description at the time, and that the company failed to make clear that it would slow down devices. It relates to the introduction of a power management tool released in a software update to iPhone users in January 2017, to combat performance issues and stop older devices from abruptly shutting down.
A claim against Apple is seeking damages of £768 million for up to 25 million UK owners of a range of older iPhones.
‘Instead of doing the honourable and legal thing by their customers and offering a free replacement, repair service or compensation, Apple instead misled people by concealing a tool in software updates that slowed their devices by up to 58%,’ Mr Gutmann said. At the time, the company said it has never, and would never do anything, to intentionally shorten the life of a product, and Apple chief executive Tim Cook publicly apologised over the incident, saying the company never tried to mislead anyone over the tool. The legal claim says Apple did add a mention of the tool to the release notes for the update on its website at a later date but says the company failed to make clear that it would slow down older iPhones.
The claim, which has been filed with the Competition Appeal Tribunal, alleges Apple slowed down the performance of older iPhones, in a process known as " ...
The typical life of a lithium-ion battery is 500 charge cycles. Millions of people were affected when the models of iPhone 6 and 7 and SE were slowed down in 2016 in a scandal that was dubbed batterygate. Mr Gutmann said: "Instead of doing the honourable and legal thing by their customers and offering a free replacement, repair service or compensation, Apple instead misled people by concealing a tool in software updates that slowed their devices by up to 58%." In a statement, Apple said: "We have never, and would never, do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Mr Gutmann, a consumer champion, says the information about the tool was not included in the software update download description at the time, and that the company failed to make clear that it would slow down devices. It relates to the introduction of a power management tool released in a software update to iPhone users in January 2017, to combat performance issues and stop older devices from abruptly shutting down.
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At the time, the company said it has never, and would never do anything, to intentionally shorten the life of a product, and Apple chief executive Tim Cook publicly apologised over the incident. Apple has said in a statement it has "never" intentionally shortened the life of its products. It alleges that Apple misled users over the incident by pushing them to download software updates it said would improve the performance of some devices but, in fact, slowed them down.
Millions of iPhone users in the UK may be entitled to compensation if the lawsuit is successful.
Now, millions of iPhone users in the UK may be entitled to compensation if the lawsuit is successful. Millions of iPhone users in the UK may be entitled to compensation if the lawsuit is successful. Mr Gutmann claims that Apple did this to conceal the fact that the older iPhone batteries may have struggled to run the latest software.
Legal claim points to controversy in 2017, when Apple was found to be slowing down older devices because of battery issues.
But it fed into a theory many users already had, that said Apple had been quietly restricting the performance of older devices. Start your Independent Premium subscription today. By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice. By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice. “Instead of doing the honourable and legal thing by their customers and offering a free replacement, repair service or compensation, Apple instead misled people by concealing a tool in software updates that slowed their devices by up to 58 per cent,” Mr Gutmann said. The legal proceedings point to an incident in 2017, when it was found that Apple was restricting the performance of older iPhones in order to protect their performance.