BT

Union Street firm ceases trading after it says weird telecoms problem means customers couldn't ring it to book rides.

BT said it has apologised to Mr Burgess and offered to cancel charges linked to the number and provide a new number to the company. But if they choose to have a new number, the old one can be given to someone else. Mr Burgess has announced the closure of Anytime Taxis on social media and received nearly 100 messages of support in just a day. It said it was doing everything it could to resolve the problem, but the glitch persisted and it reached the stage where only four of Anytime Taxis’ 12 self-employed drivers were still working for the firm because trade had dropped so much. I have got bills to pay and a family to feed. Mr Burgess has lodged a complaint with the Communications Ombudsman and has taken legal advice.