Coventry Building Society

2022 - 8 - 2

Post cover — Image courtesy of "Coventry Live"

Coventry Building Society system crash causes chaos for customers (Coventry Live)

An internal technical issue saw direct debits not processed and limited access to cash.

"It’s been a difficult couple of days and we’re really sorry for the time it’s taking to restore our services, but it is very important to do this in a controlled way. A spokesman for Coventry Building Society said: "Unfortunately, we’ve had an internal technical issue that caused disruption to some of our systems yesterday. I have another account with another bank but what about the people who solely have just a building society account? Another says bills have not been paid and they have been left unable to do their weekly food shop. "We’ve all got bills to pay, food shopping to buy and they are no help. "Imagine a bank that forces you to use cash not letting you get your own cash.

Coventry Building Society IT crash leaves customers fuming with ... (Birmingham Live)

Coventry Building Society customers have been left fuming after IT issues caused chaos at a local branch. Technical issues impacting multiple branches has ...

"It’s been a difficult couple of days and we’re really sorry for the time it’s taking to restore our services, but it is very important to do this in a controlled way. We will keep our website and social media updated with progress." They were getting people to queue at the door and the queue was getting long." A spokesman for Coventry Building Society said: "Unfortunately, we’ve had an internal technical issue that caused disruption to some of our systems yesterday. But they said customers were still able to deposit and withdraw cash as normal with in-branch experience "broadly the same". Yesterday the systems were down and you couldn't get online.

Coventry Building Society apologises after system crash causes ... (ITV News)

The Coventry Building Society has issued an apology to customers and said it is hoped the issue will be resolved by the end of Tuesday 2 August.

Let’s hope that everyone isn’t charged for any failed direct debits that haven’t left the account." I have another account with another bank but what about the people who solely have just a building society account? No access to money, direct debits not left the account. "I just don't know what to do. It was payday weekend - internet banking isn’t working either, everything is down. "It was down all day.

Coventry Building Society customers hit by payment delays after ... (MoneySavingExpert)

Coventry Building Society customers have been unable to make payments, transfer cash or withdraw from their current and savings accounts online after "an ...

Coventry Building Society IT crash leaves millions of customers in ... (This is Money)

Britain's third biggest mutual is blaming the fault on an internal update gone wrong, according to reports on Twitter.

I have an account which offers fee free spending abroad and I like to build up a pot of spending cash before I go away, segregated from my main account. For the last decade, I have had two current accounts. It said: 'Unfortunately, we’ve had an internal technical issue that caused disruption to some of our systems yesterday. We’ve been able to complete all house moves as planned. Our Call Centre and branches are also affected with restricted access to systems. Where do I send by bank charges to to get reimbursed??'

Coventry Building Society down leaving angry customers unable to ... (The Sun)

COVENTRY Building Society customers have branded the company's systems a "fiasco" after a second day of problems.Problems started yesterday morning at.

We’ve been able to complete all house moves as planned." Taking to social media to complain, one said: "Systems down for the second day. Another said: "Systems down for more than a day. We know this has been very disruptive and we're very sorry for the inconvenience." Unacceptable." "We are extremely sorry for the inconvenience and stress that this has caused and are committed to putting this right for our members."

Millions of customers are left in limbo following the Coventry ... (Nokia News)

More than 2 million Coventry Building Society customers are now without service as a result of an IT outage that started yesterday morning.

People are struggling Appalling service for a firm that has obviously not invested in its systems at expense of ‘record profits’ To be honest you as a company have left thousands of people without access to their money who in this hard time needs it for shopping, bills, gas and electricity and school uniforms for their child/children. It simply isn’t good enough. Since you are a business, I must say that thousands of people who are in this situation have been left without access to their money. How many branches do you have outside of Warwickshire? People are stranded across the country without access to atms because of your negligence; I hope you will compensate each and every customer. Customers are unable to make payments or access funds due to the ongoing issue, and regular payments such as standing orders and direct debits are not being received on time.