Eurotunnel

Footage from the Eurotunnel Le Shuttle showed holidaymakers being evacuated through an emergency service tunnel alongside the 31-mile rail route between Britain ...

[Terms of use,](https://www.independent.co.uk/service/user-policies-a6184151.html) [Cookie policy](https://www.independent.co.uk/service/cookie-policy-a6184186.html) and [Privacy notice.](https://www.independent.co.uk/service/privacy-policy-a6184181.html) We apologise sincerely for this inconvenience.” If I’ve got a gripe it’s that they knew several hundred people were arriving at Folkestone who hadn’t eaten for five, six or more hours and there was absolutely nothing for us here. [Privacy policy](https://policies.google.com/privacy?hl=en) and [Terms of service](https://policies.google.com/terms?hl=en) apply. “It was like a disaster movie. We all had to stay under the sea in this big queue,” she added. The Eurotunnel is the third longest railway tunnel in the world at 37.9km (23.5 miles), and it has the longest underwater section of any tunnel in the world. A spokesman for Eurotunnel Le Shuttle said: “A train has broken down in the tunnel and we are in the process of transferring customers to a separate passenger shuttle via the service tunnel, to return to our Folkestone terminal. [Calais](/topic/calais) to Folkestone and led to hundreds of passengers being ushered into a service tunnel. [Eurotunnel ](/topic/eurotunnel) [passengers](/topic/passengers) were left stranded for hours inside the Channel Tunnel after a train broke down.

Eurotunnel's manager and operator, Getlink, has said that it put "safety above everything" as it took care to evacuate passengers following a breakdown.

“Unfortunately that means that other customers can suffer extended crossing times, as was the case last night. The Shuttle was brought to a controlled stop and inspected. Conversely, they also help specialists get to people or a train in a tunnel where necessary.

Passengers have compared the scenes to a 'disaster movie' after a train broke down on Tuesday.

They told us to get out of our cars and get to the front of the train, where we waited for nearly an hour with no information at all in the boiling hot. "It happened again at which time we waited a further couple of hours to decide they couldn't see a problem but had to evacuate the train to another train. Kate Scott, 43, from Surrey who was travelling with her husband and two children from a family holiday in France, said: "We're finally on the road now after almost eight hours from Calais to Folkestone, when it should be 35 mins. Michael Harrison, from Cranbrook, Kent, one of those on the evacuated train, said: "We got on the 3.50pm crossing, approximately 10 minutes in the lights went out and the train stopped. Before they were transferred to a cargo train, travellers were seen panicking and "freaking out" in the confined space. If I've got a gripe it's that they knew several hundred people were arriving at Folkestone who hadn't eaten for five, six or more hours and there was absolutely nothing for us here. That train then stopped as it couldn't get traction, presumably as it was long and had no weight on it. There was a woman crying in the tunnel, another woman having a panic attack who was travelling alone. We apologise sincerely for this inconvenience." Meanwhile, travellers in Calais were told to stay away from the terminal until 6am on Wednesday, with pictures showing gridlock at the shuttle terminal late into Tuesday evening. It was utter carnage when we arrived in Folkestone as they hadn't really prepared for us arriving. Terrified Eurotunnel passengers have told of 'utter carnage' after being trapped under the English Channel for nearly five hours.

Passengers traveling from France to England were evacuated from a Eurotunnel train underneath the English Channel on Tuesday before being left stranded for ...

"They were expecting really older people to walk for a mile down the middle of a tunnel under the sea." "Due to the earlier train fault, we advise you not to travel to the terminal tonight," Eurotunnel said in a separate [tweet](https://twitter.com/LeShuttle/status/1562179418373627904?s=20&t=6Crm9tVwIdA7U7kNdiIZjQ) late Tuesday. We were told they needed to investigate an issue with the wheels," he said. "It happened again at which time we waited a further couple of hours to decide they couldn't see a problem but had to evacuate the train to another train." "A train has broken down in the tunnel and we are in the process of transferring customers to a separate passenger shuttle via the service tunnel, to return to our Folkestone terminal," Eurotunnel [tweeted](https://twitter.com/LeShuttle/status/1562148243362004994?s=20&t=6Crm9tVwIdA7U7kNdiIZjQ) late Tuesday UK time. London (CNN) —Passengers traveling from France to England were evacuated from a [Eurotunnel](https://www.cnn.com/travel/article/channel-tunnel-anniversary/index.html) train underneath the English Channel on Tuesday before being left stranded for hours.

"Several people were freaking out," said one traveller, after a Calais to Folkestone train was evacuated.

A few people were having minor panic attacks," he said. "The Shuttle was brought to a controlled stop and inspected. We were stuck down there for at least five hours." We all had to stay under the sea in this big queue. She added: "It was like a disaster movie. He added the original train was then "slowly brought out" of the tunnel and the passengers had their vehicles returned to them in Folkestone.

HOLIDAYMAKERS were forced to evacuate the Eurotunnel under the English Channel after the train broke down in what passengers described as 'like a disaster ...

We then walked approximately 10 minutes to a train in front of the stricken train. We all had to stay under the sea in this big queue. That train then stopped as it couldn't get traction, presumably as it was long and had no weight on it. There were gasps of incredulity when that was announced. “We were told they needed to investigate an issue with the wheels. “They reset things and set off for another five minutes.