The criticism came after the holiday company announced that guests at its five UK parks would have to leave by 10am on Monday, even if they are in the middle of ...
There is no acknowledgment of the wider impact to your customers; our wasted holiday booked off work, further travel costs.” Some customers complained that their travel costs would not be refunded if they had to cancel, while others said there were waiting times of up to an hour to get through to the Center Parcs customer service team on the phone. The company asked customers who were due to arrive on Monday to delay their arrival until the following day, and said it would not be possible for guests to stay on site to watch the funeral.
Holidaymakers have been told they must leave Center Parcs sites for a day or go home early.
If you planned to visit Center Parcs how will you be affected by its closure on Monday? The company says most of its customers are on short breaks. You can also get in touch in the following ways: What do you think of the decision? Please include your name, age and location with any submission. If you are reading this page and can't see the form you will need to visit the mobile version of the Center Parcs sources said the company is looking at various options to accommodate the "small number of guests" who are on longer breaks and due to be in their "villages" on Monday. The move will affect those customers who are currently on breaks at the holiday parks, or due to arrive on Friday for a week-long holiday. He said the company had the opportunity to inform guests of the decision before they checked in on Monday. The holiday firm said it had made the decision "as a mark of respect" and to allow employees to "be part of this historic moment". "Instead they waited for everybody to book in" before informing guests of the closure, he said, giving them no opportunity to cancel. The holiday firm said: "We hope our guests will understand our decision to support our Queen on her final journey.
It affects their five UK parks in Elveden Forest, Woburn Forest, Longleat Forest, Whinfell Forest and Sherwood Forest.
‘Where the hell are we supposed to go for one night?! One woman on a two week break at Center Parcs tweeted at the company: ‘We are here now and leaving following Monday. ‘I’m stressed to the hilt. One man said: ‘We will now have to leave Sunday night. What the hell are we supposed to do???!!!’ We were hoping to be able to watch the funeral on site.’ This will ‘allow our team time to watch the funeral and pay their respects’, he added. [ live blog](https://metro.co.uk/2022/09/08/queens-health-latest-concerns-royal-family-gather-head-to-balmoral-16453313/) for the latest updates, and sign Metro.co.uk's [book of condolence to Her Majesty](https://metro.co.uk/queen-elizabeth-ii-dead-tributes-condolence-book/) here. [What happens next following the death of the Queen?](https://metro.co.uk/2022/09/11/queen-dead-what-happens-next-from-mourning-period-to-funeral-17348882/) [How long are the queues to see the Queen lying in state in Westminster Hall likely to be?](https://metro.co.uk/2022/09/13/how-long-are-the-queues-to-see-the-queen-lying-in-state-likely-to-be-17363150/) [RIP Ma'am: Your heartfelt messages to her Majesty The Queen](https://metro.co.uk/2022/09/09/rip-maam-your-messages-to-her-majesty-the-queen-17334488/) [Nationwide minute's silence for The Queen at 8pm on Sunday](https://metro.co.uk/2022/09/12/nationwide-minutes-silence-for-the-queen-at-8pm-on-sunday-17356105/) Center Parcs said in a statement that it made the decision ‘as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment’. Those due to arrive on Monday are being given the opportunity to begin their breaks a day later. Center Parcs has been inundated with complaints after announcing it will close UK sites on the day of the Queen’s funeral, with holidaymakers told to leave.
One unhappy customer said: 'I totally understand closing activities and restaurants but why could people in our position not remain in our self-catering ...
“The vast majority of our guests were either due to arrive or depart on Monday, 19 September. Our villages will be open to welcome guests on Tuesday, 20 September. We have contacted all the guests due to arrive on Monday, 19 September and offered them a number of different options. A full refund should follow – outrageous decision.” In a statement, Center Parcs told i the “vast majority” of guests are due to arrive or leave on Monday, 19 September. The company sent out a message on Tuesday stating that the decision had been made “as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment”.
The company will order holidaymakers to leave its UK sites for 24 hours from 10am on Monday.
[Terms of use,](https://www.independent.co.uk/service/user-policies-a6184151.html) [Cookie policy](https://www.independent.co.uk/service/cookie-policy-a6184186.html) and [Privacy notice.](https://www.independent.co.uk/service/privacy-policy-a6184181.html) [Privacy policy](https://policies.google.com/privacy?hl=en) and [Terms of service](https://policies.google.com/terms?hl=en) apply. By clicking ‘Register’ you confirm that your data has been entered correctly and you have read and agree to our Registration is a free and easy way to support our truly independent journalism This will “allow our team time to watch the funeral and pay their respects”, he added. [Travelodge](/topic/travelodge), we have got to leave Center Parcs at 10 o’clock on Monday morning latest, and we can’t check into the Travelodge until four o’clock in the afternoon. Mourning guidance from the Cabinet Office states: “Depending on the nature and location of their business and the tone of planned events, some businesses may wish to consider closing or postponing events, especially on the day of the state funeral, however this is at the discretion of individual businesses.” [St Austell](/topic/st-austell) in Cornwall, was booked to stay for a week at Longleat Forest in [Wiltshire](/topic/wiltshire) in a group of six people at a cost of £1,800. “I’m sure they will not want everybody who was due to go to Center Parc on a holiday to have their holiday spoiled, and for them to have this stress of trying to organise something different. Center Parcs said in a statement that it made the decision “as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment”. She told the PA news agency: “Thanks to Center Parcs, we won’t even get to see it because we will be trying to entertain two children and two dogs. [Center Parcs](/topic/center-parcs) has announced it will order holidaymakers to leave its UK sites on the day of the Queen’s funeral.
Guests who were due to arrive on Monday have been told not to travel and should arrive on Tuesday instead when the resorts will re-open. | ITV News Anglia.
They may skip the weekend and arrive on Tuesday and stay for three nights. They may come as planned on Friday but must leave by 10am on Monday, and not return until the next day to resume their holiday. Driving four hours for a Friday to Friday break in (a) four-bedroomed cabin. If you're taking a day off our holiday I would rather be allowed to stay the Friday night than get a 30% discount." David Tomlinson wrote: "We are at the park now, and are staying for two weeks. Center Parcs runs five holiday villages in England including at Elveden Forest in Suffolk and Woburn Forest in Bedfordshire.
Legoland Windsor, which has onsite hotels, has also said it will close on September 19, which is now a bank holiday. The theme park has also had some backlash ...
"This will allow staff and guests to pay their respects to Her Majesty. Holidays at the villages start on Fridays or Mondays and last three, four or seven nights. Fuming guests who have pre-booked Center Parc stays on Monday took to Twitter to voice their anger and disbelief at the decision to close for 24 hours. "Sorry, but this is an awful, awful decision that has left us devastated. 30% offered is nowhere near close enough to covering the extra costs." Anyone who has a four-day break cut down to three as an impact of the company's decision will be given a discount, while those on seven-night holidays have been emailed with options available to them. It's that or cancel some or all of the much-anticipated holiday! We appreciate your understanding at this deeply sad time." Where the hell are we supposed to go for one night?! "All impacted guests will receive an email from us today. Thanks CP....won't be holidaying with you again." Center Parcs said in a statement: "We have made the decision to close all our UK villages on Monday 19 September at 10am as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment.
Center Parcs has said guests must leave its sites for the Queen's funeral, prompting complaints from angry holidaymakers. The holiday firm said it had made ...
You can also get in touch in the following ways: What do you think of the decision? Please include your name, age and location with any submission. Did you change your Center Parcs holiday plans? If you are reading this page and can't see the form you will need to visit the mobile version of the He said the company had the opportunity to inform guests of the decision before they checked in on Monday. "We have however, reviewed our position regarding the very small number of guests who are not due to depart on Monday, and we will be allowing them to stay on our villages rather than having to leave and return on Tuesday." In a statement on Tuesday evening, it said: "The vast majority of our guests are either due to arrive or depart on Monday 19 September. The holiday firm said it had made the decision "as a mark of respect" and to allow employees to "be part of this historic moment". Center Parcs has backtracked over a decision to ask guests to leave its sites on the day of the Queen's funeral. Center Parcs said it would be offering a discount for the lack of facilities available on that day. The company has now changed its decision, saying that it will no longer require guests who are not due to depart on Monday to leave.
The decision affects the five UK parks, which are Elveden Forest, Woburn Forest, Longleat Forest, Whinfell Forest and Sherwood Forest. Centre Parcs said: “ ...
All impacted guests will receive an email from us today. Centre Parcs said: “Following the announcement of the date of the funeral of Queen Elizabeth II, we have made the decision to close all our UK villages on Monday 19 September at 10am as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment. The statement, released on the company’s official Twitter page, says that all of the UK villages will be closed at 10am on Monday, 19 September “as a mark of respect” and to allow as many of their colleagues as possible to be part “of this historic moment.”
The holiday park operator on Tuesday said it would close all its sites for 24 hours on Monday, sending customers into uproar as many would have had to leave ...
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Center Parcs has been forced into an embarrassing u-turn after threatening to kick out holidaymakers on Monday as it closed for the Queen's funeral.
30% offered is nowhere near close enough to covering the extra costs.” not [to] travel on this day, though we will reopen on Tuesday 20 September and be ready to welcome our guests then.” In an apparent u-turn, Center Parcs’ updated its statement saying “we have..
Laura, sister Natalie, 36, and their mum Alison, 58, had been due to celebrate on the last day of a long weekend stay at Longleat Forest in Wiltshire. Their ...
‘We are also looking at a lot of traffic on the roads and £80 to £100 of petrol. It’s my birthday and my sister’s birthday, and we are both born on my mum’s birthday, Monday September 19th. It’s also my nephew’s 16th birthday tomorrow so we are going away for a weekend of family celebrations. ‘We would like them to give us a partial refund so we can leave on Sunday evening, or a full refund so we can at least rebook for another time and go out for lunch on the Monday without having to be split up into separate cars on our birthdays. ‘We have contacted all the guests due to arrive on Monday 19th September and offered them a number of different options. It’s a special family day for us and every year we spend our birthdays together. [ live blog](https://metro.co.uk/2022/09/08/queens-health-latest-concerns-royal-family-gather-head-to-balmoral-16453313/) for the latest updates, and sign Metro.co.uk's [book of condolence to Her Majesty](https://metro.co.uk/queen-elizabeth-ii-dead-tributes-condolence-book/) here. [What happens next following the death of the Queen?](https://metro.co.uk/2022/09/11/queen-dead-what-happens-next-from-mourning-period-to-funeral-17348882/) [How long are the queues to see the Queen lying in state in Westminster Hall likely to be?](https://metro.co.uk/2022/09/13/how-long-are-the-queues-to-see-the-queen-lying-in-state-likely-to-be-17363150/) [RIP Ma'am: Your heartfelt messages to her Majesty The Queen](https://metro.co.uk/2022/09/09/rip-maam-your-messages-to-her-majesty-the-queen-17334488/) [Nationwide minute's silence for The Queen at 8pm on Sunday](https://metro.co.uk/2022/09/12/nationwide-minutes-silence-for-the-queen-at-8pm-on-sunday-17356105/) ‘Although we were meant to leave at 10am on Monday, we would have been able to use the park until midnight and had booked into the Pancake House for the meal, so we feel they are breaching their contract. ‘We also have two children with Autism Spectrum Disorder in our group, my son who is 14 and my nine-year-old niece, who won’t like the change in routine as they had been expecting to go out for our birthday lunch on the Monday like we do every year. ‘We have the utmost respect and understand that the Queen’s funeral is very important, but we also feel it is very last minute, as they said the other day that they were going to keep the park open and display the funeral on screens. A mum who is heading to Center Parcs for a triple birthday celebration with her sister and mum has told of her ‘disgust’ at the closure for the Queen’s funeral.
Center Parcs retracted its earlier decision, now saying that guests already staying will be able to remain on-site on Monday. | ITV National News.
"The villages will still remain closed on Monday and we will be offering a discount for the lack of facilities available on that day." "We have however, reviewed our position regarding the very small number of guests who are not due to depart on Monday and we will be allowing them to stay on our villages rather than having to leave and return on Tuesday," the company said in an updated statement. On Tuesday evening, it said guests already at the sites will be able to remain on-site on Monday.
Center Parcs will order holidaymakers to leave its UK sites on Monday due to the Queen's funeral (David Brabiner/Alamy/PA).
“Where the hell are we supposed to go for one night?! Mourning guidance from the Cabinet Office states: “Depending on the nature and location of their business and the tone of planned events, some businesses may wish to consider closing or postponing events, especially on the day of the state funeral, however this is at the discretion of individual businesses.” Depending on the nature and location of their business and the tone of planned events, some businesses may wish to consider closing or postponing events, especially on the day of the state funeral, however this is at the discretion of individual businesses
Customers who want to cancel their holidays are being offered a full refund, with partial refunds for those whose breaks will be shorter than booked. Updated ...
“Where the hell are we supposed to go for one night?! “The villages will still remain closed on Monday and we will be offering a discount for the lack of facilities available on that day.” “We have reviewed our position regarding the very small number of guests who are not due to depart on Monday and we will be allowing them to stay on our villages rather than having to leave and return on Tuesday.” Center Parcs said in a statement that it made the decision “as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment”. [its](https://www.northwichguardian.co.uk/news/21250426.full-list-closures-cancellations-queens-death-sparks-national-mourning/) sites across the UK on Monday 19 September, the day of the [Queen’s funeral](https://www.newsshopper.co.uk/news/national/uk-today/21379276.national-highways-issue-important-message-drivers-using-m25-m11-m3-m4-m23-m6/). It added: “We hope our guests will understand our decision to support our
Center Parcs is facing a backlash from customers after it revealed plans to close its five UK holiday sites on the day of the Queen's funeral, turfing ...
What happens to the corgis now?](https://news.sky.com/story/join-our-q-a-after-the-queens-death-as-king-charles-iii-becomes-monarch-12695619) "Where the hell are we supposed to go for one night?! Those partway through seven-day holidays - which generally cost more than £1,000 for a family of four at this time of year - will be forced to spend the night elsewhere or go home early.
The statement was met with anger on social media, and the company has reversed the decision to close.
She told PA: ““I’m very sure it would not be what the Queen or the royal family wants. “We have however, reviewed our position regarding the very small number of guests who are not due to depart on Monday, and we will be allowing them to stay on our villages rather than having to leave and return on Tuesday.” The original statement which was met with anger online was released on Tuesday afternoon and said that all of the UK villages will be closed at 10am on Monday, 19 September “as a mark of respect” and to allow as many of their colleagues as possible to be part “of this historic moment.”
Previously Centre Parcs had told guests at all of its resorts, including Sherwood Forest in Nottinghamshire, that they would have to leave their rooms and find ...
The villages will still remain closed on Monday, and we will be offering a discount for the lack of facilities available on that day." It said: "The vast majority of our guests are either due to arrive or depart on Monday 19th September. The company told holidaymakers they would get a full refund if guests had to cancel their breaks due to the closing of the sites. An initial statement said that guests booked in for a four-night break from Monday have been told not to turn up as the park will be closed until Tuesday, September 20. "We have, however, reviewed our position regarding the very small number of guests who are not due to depart on Monday, and we will be allowing them to stay on our villages rather than having to leave and return on Tuesday. [UK holiday parks company, Center Parcs,](https://www.derbytelegraph.co.uk/all-about/holidays) has announced a major U-turn on its extraordinary plans to clear guests out of their venues on the day of the [Queen's Funeral on Monday.](https://www.derbytelegraph.co.uk/all-about/the-queens-funeral) The popular holiday resort will now allow select guests to remain on site, although all facilities will remain closed.
Holiday village company Centre Parcs has backtracked on its decision to ask guests to leave their villages by 10am on the day of Queen Elizabeth II's ...
She told PA: ““I’m very sure it would not be what the Queen or the royal family wants. “We have however, reviewed our position regarding the very small number of guests who are not due to depart on Monday, and we will be allowing them to stay on our villages rather than having to leave and return on Tuesday.” The original statement which was met with anger online was released on Tuesday afternoon and said that all of the UK villages will be closed at 10am on Monday, 19 September “as a mark of respect” and to allow as many of their colleagues as possible to be part “of this historic moment.”