O2 priority

The queen of pop is playing in Cardiff this year - which is just an hour away from Bristol. Beyoncé is bringing her Renaissance world tour to Principality ...

A Virgin Media O2 spokesperson said: “We apologise to customers who are experiencing difficulties trying to get Beyonce tickets through our Priority platform today. But demand has been so high this morning that the O2 Priority server has crashed. All of the O2 Priority tickets have now sold out for Cardiff. [Ticketmaster today](https://ticketmaster-uk.tm7559.net/c/344386/431519/7559?subId1=Regionals-WalesOnline--Consumer-&u=https%3A%2F%2Fwww.ticketmaster.co.uk%2Fbeyonce-renaissance-world-tour-cardiff-17-05-2023%2Fevent%2F35005E37F4486B5D&subId3=xid:fr1675333983701jce) via O2 Priority today. O2 and Virgin Media have been forced to respond as the app and desktop sites for Priority access have been down for many fans since before 10am. [Beyoncé](https://www.bristolpost.co.uk/all-about/beyonce) is bringing her Renaissance world tour to Principality Stadium on May 17, and fans have a chance to get early access to tickets today (February 2).

Queues of more than 200000 people were trying to secure tickets just minutes after they went on pre-sale.

Although this third date appeared on Beyonce’s website on February 1, it has since been removed, and may be a surprise bonus show to be announced at a later date--so keep your eyes peeled. Tickets will go on general sale on Tuesday, February 7, at 10am. O2 and Virgin Media customers can access Priority via the Priority app. “My sister managed two tickets. Tickets will be available to buy for the May 29 and May 30 shows but not the June 2 date just yet. [tickets](/topic/tickets) for the [UK](/topic/uk) leg of [Beyonce](/topic/beyonce)’s [Renaissance](/topic/renaissance) world tour led to the [O2](/topic/o2) Priority [website](/topic/website) crashing on Thursday morning. During the presales, tickets will be limited to four per customer, but during the general sale, customers will be able to buy up to eight tickets each. [ recently performed at a private event in Dubai, attended by celebrities and influencers](https://www.standard.co.uk/showbiz/beyonce-daughter-blue-ivy-perform-together-atlantis-the-royal-hotel-launch-in-dubai-b1054743.html), but hasn’t gone on tour since 2018’s On the Run II Tour with husband [Jay-Z](https://www.standard.co.uk/topic/jay-z). Tickets went on pre-sale to O2 Priority customers at 10am on Thursday, five days before they go on general sale on February 7. [delighted fans on Sunday by announcing a world tour - her first in seven years - to promote the release of her latest album, Renaissance](https://www.standard.co.uk/culture/music/beyonce-renaissance-2023-world-tour-uk-london-dates-venues-b1057204.html). O2 issued an apology to customers struggling to secure tickets amid the “huge” demand, and assured some people were managing to make bookings. Minutes after the coveted tickets went on pre-sale at 10am, despairing fans complained about the booking website and app going down, while others said queues of 200,000 people were already in the queue ahead of them.

There were more than 10000 people in the virtual queue when O2 Priority tickets went on sale, but many were furious to see an error message.

A Virgin Media O2 spokesperson further added: “We apologise to any customers who are experiencing difficulties trying to get Beyonce tickets through our Priority platform today. A fan revealed: “I got through the queue and managed to get a code but couldn’t get in to choose tickets, just a spinning wheel. One fan on Twitter put it bluntly: “Of course, Beyonce has crashed O2 Priority”. The priority tickets are available to O2 and [Virgin Media](https://www.chroniclelive.co.uk/news/cost-of-living/virgin-media-internet-price-hikes-26084390) customers. It is safe to say that the BeyHive was not happy. But even before the tickets went on sale, the app and website crashed.

The first of four presales began this morning for Beyoncé tickets, including her date in Edinburgh - and minutes into the tickets becoming available, ...

Others wrote: "If I don’t get these Beyoncé tickets I’m never trying to get a ticket for a big concert again. However, as the sale began at 10am this morning (February 2), the demand was so high that the O2 Priority app has stopped working. I can already feel a migraine coming on." #HeartNews." [breaking news](https://www.edinburghlive.co.uk/news/) to the latest on the [coronavirus](https://www.edinburghlive.co.uk/all-about/coronavirus) crisis in Scotland, we'll have you covered. At the time of writing, there are currently 54,000 people in the Ticketmaster O2 Priority queue waiting for tickets. And a third wrote: "20,000 people in the queue for Beyoncé tickets…are you people not at work???" Another said: "Ticketmaster is the only way to get Beyoncé ticket as O2 priority has crashed!" Fans flocked to social media to share their exasperation at the high volume of demand for tickets, as one Twitter user wrote: "60K people on front of me for the Edinburgh Beyoncé date when I joined the queue…I have no chance." [presale ](https://www.edinburghlive.co.uk/news/history/remembering-beyonces-last-edinburgh-performance-26132115?int_source=nba)was the only early bird ticket sale happening today, and the thousands of fans aiming for tickets have been left disappointed. Heart Scotland tweeted earlier: "The O2 Priority app’s crashed as tens of thousands of Beyoncé fans try to get presale tickets. [Beyoncé ](https://www.edinburghlive.co.uk/best-in-edinburgh/beyonce-announces-edinburgh-show-megastar-26130158)fans were ready to secure tickets this morning for her gig at Edinburgh's BT Murrayfield Stadium - however, the sheer demand has caused the O2 Priority app to crash.

O2 Priority has crashed after Beyonce fans flocked to the platform hoping to get early access to tickets for the star's upcoming Renaissance 2023 world tour ...

Tickets for the show were always expected to be the hottest in town, with fans desperately waiting for months and speculation over when the singer would announce dates has been high. O2 Priority has crashed after Beyonce fans flocked to the platform hoping to get early access to tickets for the star’s upcoming Renaissance 2023 world tour. The tickets are expected to sell out within minutes with many fans turning to presale events to ensure they get their hands on some.