Capita

An outsourcer that works with the NHS and handles the BBC licence fee has suffered an IT outage, fuelling speculation of a possible cyber attack.

It is a major supplier of services to the NHS and other government departments. Capita holds billions of pounds of public sector contracts, including work with the Ministry of Defence and the BBC, where it has a £456m contract to administer the TV licence fee. [handles the BBC licence fee](https://www.telegraph.co.uk/news/2020/08/02/bbc-critisised-over-75s-may-have-show-bank-statements-free-tv/) has suffered an IT outage, fuelling speculation of a possible cyber attack.

Shares in Capita PLC (LSE:CPI) (Capita PLC (LSE:CPI)) have fallen after reports the outsourcing group is experiencing a major IT incident. The Times...

Capita employs 52,000 people in Britain, Europe, India and South Africa. EXCL: Capita one of the UK’s biggest outsourcing companies is investigating a major IT incident this morning as staff cannot login to its systems. Too early to say if it is a cyber security attack, it said.

Outsourcing group Capita revealed on Friday that computer systems had come to an abrupt halt, set off fears it could potentially be under cyber-attack.

16:39 31/03/23 16:40 31/03/23 17:09 31/03/23

Over a hundred and fifty members across the Capita O2 and Tesco mobile partnerships have had their belated 2022 pay award recalculated after the union ...

Tracey concludes: “We are shortly to commence pay discussions for 2023 – hence it was important for both Capita and ourselves that this matter was resolved.” “Following the 2022 pay review the CWU raised concern that errors had been made when paying the increase in December 200, which had left those not on a Capita standard contract of 37.5 hours per week at a detriment,” the joint statement reads. [(see story here) ](https://www.cwu.org/news/capita-agrees-to-do-its-sums-again-as-2022-pay-settlement-descends-into-fiasco/)followed a barrage of complaints from members who eagerly opened their pay slips to discover that either their rise and back-payments were less than expected or, in some instances, that no increase had been paid at all.

Capita, one of the UK's biggest outsourcers, is investigating an incident with its IT systems which has prevented staff from logging in.

A spokeswoman for the business said: “We are aware of a technical issue with our systems which we are investigating.” She said it was “too early to say” whether it was a cyberattack. A woman, who did not want to be named, said she was dealing with a contract for a Capita, one of the UK’s biggest outsourcers, is investigating an incident with its IT systems which has prevented staff from logging in.

Among its clients, the company provides the UK government on a range of services including managing tax and I.T. services for local councils. (This story has ...