The firm says it is "really sorry" for the problem, which comes on the busy shopping day Black Friday.
Disruption to banking services since before 9am is due an "internal system issue", the lender said.
Consumers report problems on one of busiest shopping days of year, Black Friday.
THOUSANDS of HSBC customers have been left furious this morning after the bank was hit by an outage.According to DownDetector, over 2000 users report.
The bank is working to restore mobile and online banking as a 'matter of urgency'
"We're working hard to restore Mobile and Online Banking service, and the authorising of online card purchases via the app," the bank said. Consumer advocates ...
The bank apologised to its UK customers and said it was investigating the problem. | ITV National News.
HSBC UK said an 'internal system issue' had caused the disruption, but banking services are 'getting back up and running'.
UK customers were left struggling to access mobile and online banking on one of the busiest shopping days of the year.