Southern Water

2024 - 12 - 18

Water Woes: When Your Tap Turns into a Taps-nado!

community grants - Eastleigh - New Forest - Ofwat - Southampton - Southern Water - technical fault - water bill increase - water disruption - water supply issues

Southern Water's tech blunder has left thousands in a dry-off! Schools closing and water stations popping up? It's a quirky flood of chaos!

Residents of Southampton and Eastleigh are currently navigating a rather challenging situation: a water supply crisis caused by a technical glitch at the Testwood Water Supply. This mishap has led to low pressure and even total water loss for approximately 73,000 households across the region, as the situation continues to unfold. Schools have shuttered their doors and locals have headed to bottled water stations in search of hydration, moaning that they might need to start a water conservation garden instead! While the taps are running dry, the drama is certainly not.

Southern Water wasted no time in publicising their woes, with headlines blaring the inconvenience so loud you could almost hear the collective sighs of their customers. Areas such as Romsey and the New Forest have not dodged the bullet either, feeling the ripple effect of this supply issue alongside Southampton and Eastleigh. Complaints have been rolling in faster than a kid on a water slide, with many taking to social media to vent frustrations and even suggest that it might be the time to invest in some high-quality rainwater collection systems!

In response to the chaos, Southern Water has set up bottled water stations, proving once again that their PR team might have a knack for turning lemons into lemonade – oh wait, make that bottled water! Albeit, the timeline for fixing the ongoing supply issues remains as elusive as a mirage in the Sahara. As residents try to keep their sense of humour afloat amidst the crisis, it seems that the flavour of the week is ‘water-themed’ community engagement, as they support local efforts for charitable causes during this dry spell.

On a brighter note, Southern Water has pledged £30,000 in grants, giving £1,000 each to six community centres across Hampshire, because in an age where water might seem scarce, goodwill flows abundantly. Meanwhile, for those who are worried about this might strain their wallets, bad news awaits! Addressed by Ofwat, household water bills in the region are set to rise by an average of £157 over the next five years. It seems whether they have water coming from their taps or not, residents might as well prepare for what is known in some circles as ‘the great hydration tax’!

Here’s a fun fact to pump things up: Southern Water’s hiccup isn’t the only case of water supply chaos in the UK. In March 2022, a burst water main left thousands across London parched and frustrated! And in case you thought water was just for drinking – researchers have found that you can make over 4,000 different products using just water! Talk about versatility! Buckle up, Hampshire, it’s going to be a splashy recovery!

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Image courtesy of "Southern Water"

Supply issue - Southampton and Eastleigh (Southern Water)

Parts of Southampton and Eastleigh are experiencing either low pressure or a loss of water supply due to a technical issue at our Testwood Water Supply ...

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Image courtesy of "BBC News"

Southern Water supply works fault cuts supplies (BBC News)

Southern Water says the problem is affecting Southampton, Eastleigh, Romsey and the New Forest.

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Image courtesy of "The Independent"

Schools closed and homes left without water due to Southern Water ... (The Independent)

Residents in Southampton, Eastleigh, Romsey and the New Forest have been left without water in their homes.

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Image courtesy of "Daily Echo"

Southern Water apologise as people are left without water (Daily Echo)

Homes across Southampton, Eastleigh, Totton and Hythe have been affected. A bottled water station has been set up in Eastleigh and no timescale has been set for ...

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Image courtesy of "Daily Mail"

Southern Water: Thousands across the UK without water supply and ... (Daily Mail)

Southern Water said the problem is affecting a total of 10 postcodes - SO15, S016, SO40, SO42, SO43, SO45, SO50, SO51, SO52 and SO53.

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Image courtesy of "New Milton Advertiser and Lymington Times"

Homes left without water after 'technical fault' (New Milton Advertiser and Lymington Times)

A technical fault has left homes in parts of the New Forest without water.

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Image courtesy of "Daily Echo"

Schools forced to close after Southern Water confirms outage (Daily Echo)

A full list of schools closed by the water outage, that the Echo is aware of, is as follows: North Baddesley Infant School. The New Forest Academy. Wildground ...

Southern Water apologise as people are left without water (Hampshire Chronicle)

Homes across Southampton, Eastleigh, Totton and Hythe have been affected. A bottled water station has been set up in Eastleigh and no timescale has been set for ...

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Image courtesy of "Daily Echo"

Southern Water: More than 70000 homes affected by outage (Daily Echo)

Around 73,000 properties have been affected by a huge water outage across Southampton, Eastleigh and the New Forest, according to the leader of Hampshire ...

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Image courtesy of "Hampshire Chronicle"

Southern Water gives £1000 grant to six community centres (Hampshire Chronicle)

Six community centres across Hampshire have received a share of a £30,000 fund. Southern Water has given £1,000 grants to Basingstoke's Norden Community ...

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Image courtesy of "BBC News"

Southern Water outage hits 58000 homes around Southampton and ... (BBC News)

Southern Water supplies issues across Southampton and Hampshire following fault at a supply depot in Testwood.

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Image courtesy of "ITV News"

Thousands of homes across Hampshire without water due to ... (ITV News)

Customers in parts of Southampton, Eastleigh, Romsey and the New Forest are experiencing either low pressure or loss of water supply. | ITV News Meridian.

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Image courtesy of "BBC News"

Southampton water outage to last until the weekend, firm says (BBC News)

Some 58000 properties have been affected by an outage after a fault at a water supply works.

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Image courtesy of "Sky News"

Tens of thousand of homes could be without water until the weekend ... (Sky News)

Homes in Southampton, Romsey, Eastleigh, Totton, and parts of the New Forest have been affected by problems at the Testwood water supply works preventing water ...

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Image courtesy of "ITV News"

Schools closed and thousands left without water due to fault at ... (ITV News)

Thousands of homes and businesses across Southampton, Eastleigh, the New Forest and the Test Valley are without water for a second day. | ITV News Meridian.

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Image courtesy of "New Milton Advertiser and Lymington Times"

'Unacceptable' – Southern Water blasted as outage hits thousands ... (New Milton Advertiser and Lymington Times)

As reported in the A&T, a technical fault at the provider's Testwood water supply site in Totton was identified late Tuesday evening. Leader of Hampshire County ...

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Image courtesy of "Daily Echo"

The Southern Water bottled water stations open today (Daily Echo)

Around 73,000 properties have been affected by a huge water outage across Southampton, Eastleigh, Romsey and the New Forest. The huge supply outage was ...

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Image courtesy of "The Guardian"

Taps dry in 58000 Hampshire homes due to Southern Water fault (The Guardian)

About 58,000 homes in Southampton, Romsey, Eastleigh, Totton, and parts of the New Forest have outages after a problem at the Testwood water supply works ...

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Image courtesy of "Hampshire Chronicle"

Southern Water 'unacceptable' outages lead to outrage (Hampshire Chronicle)

The water company apologised on Wednesday after customers experienced low pressure and a loss of water supply due to a technical issue at…

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Image courtesy of "Hampshire Chronicle"

Southern Water customers face fifty-three per cent bill rise (Hampshire Chronicle)

Thousands of homes in Hampshire are still without water following a “technical issue” at a supply works, as households discovered their bills…

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Image courtesy of "Southern Water"

Response to Ofwat's Final Determination | Southern Water (Southern Water)

Water industry regulator Ofwat has today published its Final Determination on all companies' investment plans for 2025-30.

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Image courtesy of "Hampshire Chronicle"

Southern Water: Water industry price rises explained (Hampshire Chronicle)

Household water bills in England and Wales will rise by an average of £157 over the next five years, following a ruling by the industry regulator.

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Image courtesy of "Kent Online"

How much your water bill is going up in Kent - with many set to pay ... (Kent Online)

Water bills will rise for everyone in Kent - and some residents will be paying £200 more in five years' time.

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Image courtesy of "Daily Echo"

Southern Water bills to rise - as residents have no water (Daily Echo)

Ofwat said the increase was enough for water companies in England and Wales to pay for upgrades and reduce sewage discharges. The rise is before inflation has ...

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Image courtesy of "Financial Times"

Water bills in England and Wales to rise 36% after Ofwat review (Financial Times)

Customer charges to increase by an average of £31 a year before inflation between now and 2030.

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