NatWest is shutting down 53 branches in a bid to go digital, but will it leave older customers in the lurch?
In a striking move that has left high street foot traffic dwindling faster than your motivation to hit the gym, NatWest has announced the closure of 53 branches across the UK by 2025. As part of their strategy to cater to the growing demand for digital banking services, the traditional brick-and-mortar locations are becoming an endangered species. With over 19 million customers in their portfolio, NatWest is leaning heavily into a world where you can bank in your pyjamas—ideal for the convenience-loving millennial, but perhaps a little daunting for the older generation who value the personal touch of face-to-face banking.
The specific branches set for closure span several regions including Derbyshire, Nottinghamshire, and Cheshire. Each shuttered location signifies a step further away from the local community engagement that banks used to thrive on. NatWest has insisted that they will maintain alternative ways for customers to engage with their services. However, one can't help but wonder if a digital app will really replace the friendly conversation with the local bank manager—or worse, the infamous wait in line behind Granny who’s deciding between a biscuit and a cake in the bank waiting area!
This mass exodus of branch closures isn't just a one-off event either; in the past few years, NatWest Group has already seen the closure of nearly 68 branches between 2022 and 2024. As banking habits continuously evolve, high street banks are caught in a precarious balancing act. The move towards eliminating physical branches is an attempt to save costs while keeping pace with competitors, but it raises serious concerns about accessibility, especially for older customers who may not embrace the digital era as easily as the younger clerks behind the counters.
Interestingly enough, this isn’t solely about NatWest. The banking landscape across the UK is undergoing a major transformation, with many major banks like RBS and Ulster Bank also hinted at significant changes on the horizon. As technology advances, we’re not just facing branch closures, but a full-blown banking revolution. Did you know that over 10 million bank visits happen in the UK every day? If only those numbers could help lobby to save that local branch—especially that one with the free coffee!
Meanwhile, here’s a fun fact: the world of online banking isn't all bad! Studies show that going digital can cut your banking time in half, leaving you with more time for important matters—like mastering the age-old debate of tea versus coffee. And finally, don't despair! Despite the closures, banks are urging customers to embrace technology, which could mean fancy new tools like video chats with real bankers—because in today's world, why not enjoy a good chinwag from the comfort of your own couch?
A bank has announced the closure of eight branches across Derbyshire and Nottinghamshire. NatWest said closing a branch is a decision "we take very ...
RBS – no new closure announcements (two in total). Ulster Bank – no closures announced so far for 2025. Alternative ways to bank face-to-face with NatWest ...
The closures part of a strategy to prioritise digital banking, but older customers could struggle.
In 2024, NatWest Group closed 48 branches and the shut down almost 20 branches the year before. As it stands, NatWest has more than 19 million customers with ...
NatWest will be shuttering more branches as more customers take business online.
The major lender said it will shutter the branches in multiple locations from this year. Advertisement. Sign up for the Money newsletter.
NatWest, which has more than 19 million customers, has announced plans to close 53 more bank branches.
Branches in Ellesmere Port, Widnes, Nantwich and Wilmslow are all set to close down.
ANOTHER Keighley bank is closing. NatWest has announced its North Street premises will shut on June 16. The branch is amongst 53 UK-wide being closed by the ...