BT email outages

2025 - 2 - 15

BT Email Outage: When Your Inbox Decides to Take a Day Off!

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Thousands of BT customers were left stranded in digital limbo as email services went down today. Find out what happened and how they felt about it!

In a rather unfortunate start to the weekend, BT customers woke up to a rude awakening as their email services decided to take a well-deserved holiday. Reports began flooding in around 5:00 GMT today, with outage-tracking site Downdetector receiving a staggering 5,000 complaints from frustrated users groping in the dark for their inboxes. It appears many were locked out, pondering what they had done to deserve an email-less existence, while others were desperately checking their spam folders—just in case!

BT confirmed they were aware of the widespread outage, noting that while most users were struggling with email access, a cheeky 5% were also grappling with broadband connectivity issues. The company assured customers that their tech teams were working tirelessly to diagnose the problem. Meanwhile, thousands of customers took to social media to vent their worries and frustrations, making introductions to hashtags like #BTDown and #HelpIWannaEmail. It’s safe to say it was tech chaos as many expressed feeling like they were living in the stone age without the ability to send digital love notes to their colleagues.

As the controversy escalated, BT acknowledged the issue in a subsequent statement, tossing down a digital olive branch by expressing their remorse. They assured loyal customers that the root cause was under investigation, but that didn’t soothe the hearts of bewildered users wondering who would save them from their email-less fate. As they tentatively awaited a resolution, many customers began contemplating the lost opportunities—business deals gone sour, forgotten birthday invitations, and Lord knows what about the important memes waiting to be shared.

In the quirky world of technology, a day without emails does seem simple, but in truth, it sends a ripple effect through our digital lives! On a lighter note, while waiting for connections to be restored, some users took the opportunity to embrace good old-fashioned communication. Maybe it’s time to break out the pen and paper... or at least text a friend! Behold the wonders of human connection! Did you know that email was invented way back in the 1970s? It has since evolved to become an essential part of our daily lives, transcending mere communication to become a conduit for news, collaboration, and even romance!

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Image courtesy of "BBC News"

BT email down as outage leaves customers without access (BBC News)

Reports of outages started spiking from 05:00 GMT according to outage-tracking site Downdetector.

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Image courtesy of "Evening Standard"

Thousands of BT customers locked out of emails after website outage (Evening Standard)

The Downdetector website, which measures outages, was hit with more than 5,000 complaints logged from customers.

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Image courtesy of "Daily Mail"

BT is DOWN: Company issues statement as thousands of customers ... (Daily Mail)

Outage-tracking site Downdetector shows reports of outages beginning to spike around 5am, with more than 5000 complaints received from customers.

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Image courtesy of "Daily Express"

BT down: Huge outage leave thousands without emails (Daily Express)

BT has told the Daily Express that the cause of the issue, which has impacted thousands, is being investigated.

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Image courtesy of "Scottish Daily Record"

BT down: Thousands of customers unable to access emails and ... (Scottish Daily Record)

More than 5000 BT customers have logged complaints on Downdetector this morning with most people struggling to access their emails while others are having ...

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Image courtesy of "The Sun"

BT goes down for thousands as customers complain of issues with ... (The Sun)

The vast majority are experiencing problems with their emails while 5% are having broadband connectivity issues. Problems started for customers just after 5am ...

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Image courtesy of "Birmingham Live"

BT issues second statement after outage and says 'we are very sorry' (Birmingham Live)

Reports on Saturday morning on outage-tracking site Downdetector showed a peak of more than 5000 complaints from customers.

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